Timesheets

All timesheets must be delivered to Family Resource and Referral Center’s (FRRC) office by mail or placed in the drop box before 5:00 p.m. by the 5th of the month following service. Only late timesheets are accepted by the receptionists on site.

FRRC cannot be responsible for the post office’s failure to deliver, and postmarks are not accepted as proof of timely submission. If the 5th of the month falls on a weekend or holiday, the drop box will be available to deposit timesheets until 5:00 p.m.

Payment to providers will be mailed on the 17th of the month immediately following the month of service. If a timesheet is turned in late or incomplete, FRRC will not guarantee date of payment. If a timesheet is incorrect, it will be returned for corrections and payment will be delayed. FRRC will not pay for timesheets older than 30 days.

Family Resource & Referral Center now has multiple locations to better serve you! Consult the list on the left for the locations that accept timesheets.

For more detailed information on timesheet policy and procedures, please check the Provider Handbook.